Gold Service
In addition to the 49 HSE Management Standard statements we include an overall self assessment of each participant's stress level at work. This is based on a scale of 1 to 10 and was devised by our Chartered Occupational Psychologist. The Gold service questionnaire is also a major step ahead of the simpler Silver service and our competitors. There is an assumption in the basic philosophy of the simpler surveys that we believe is fundamentally flawed: it runs like this. The likely stressors in an organisation have been researched extensively and set out in the HSE Management Standard (correct). If a series of statements are constructed to which people respond suggest that good practice is not being followed by the organisation these are indicators of potential stressors (correct). People are stressed if they indicate that such potential stressors are present (incorrect - this is an assumption). For this reason our Gold and Platinum services enable each participant to give us their indication of whether each and every one of these potential stressors is ACTUALLY causing them stress. In short, poor practices do not necessarily create stress nor do good practices necessarily avoid stress and the only way to find out is to ask the direct question. The Gold service reporting is flexible and includes graphical representations of all information so that it can be easily assimilated and actioned by management. |
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This is based on the Morpheus
set of statements of which there are 49. This means that you have
a response that matches directly each of the HSE's Management standards
statements (you will note that the HSE Indicator Tool does not
do this). Participants are asked to respond to our statements with
"strongly agree" to "strongly disagree" and unlike the HSE Indicator
Tool we do not offer a mid point, therefore people are forced to "jump
off the fence". This service offers a full set of demographic questions
to provide information that validates that the data are representative
of the organisation at large: this is very important if soundly
based management decisions are to be made.
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