| We have
to accept that stress is a great
"leveller" and can
attack almost anyone and at
any time. Defined by The Health
and Safety Executive as:
"the adverse reaction
a person has to excessive pressure
or other types of demand placed
upon them"
The effects of stress on the
organisation might be:
- Higher absenteeism
- Poor timekeeping and punctuality
- Higher staff turnover and
difficulty recruiting staff
- Lower morale and motivation
- Aggressive behaviour
- A "blame culture"
- Poorer decision making,
quality, performance and productivity
- Poorer creativity and innovation
- Poorer customer service
- Inability to meet deadlines
- Industrial relations issues
- Resistance to change
- More internal friction
- Higher management costs
- Subversion and sabotage
All of which contribute to
reduced effectiveness and efficiency. |
