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The HSE has identified a range of risk factors summarised in the following groupings
- Demands - issues like workload, work patterns and the work environment
- Control - how much "say"
a person has in the way they
do their work
- Support - encouragement, sponsorship and resources provided by the organisation, line management and colleagues
- Relationship - negative
working relationships, conflict
and unacceptable behaviour
- Role - lack of clarity or
conflicting roles
- Change - the management
and communication of organisational
change (large and small)
Some of the most common stressors at work are acknowledged as:
- Poor communication
- Poorly managed change
- Little or no consultation
- Highly autocratic/directive
management style
- Rigidity of structure and
decision making
- Bullying and harassment
- Workload
- Lack of information or training
- Lack of clear instructions
- Lack of clarity in role,
responsibilities or authority
- Lack of policies, procedures
and systems to deal with issues
at an early stage or to deal
effectively with any grievance
- Poor work/life balance
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